FAQ

What currency are the prices on the website?
The default currency on our website is USD.

I just placed an order, when will it ship?
Shipping and handling will be handled by Amazon who is our fulfilment partner. If you have Amazon Prime, it may ship out for same day or next day delivery. Otherwise, the average shipping times are 7-10 days or less.

Tracking numbers will be updated 1-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email Amazon via the order confirmation that they have sent you.

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100% money back guarantee if the product is defective or damaged.

We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.

Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships by contacting Amazon with their order confirmation email that they will send you.