LIVING STONES BIZ.
LIMITED WARRANTY ON SMILING GAIA® PRODUCTS
Living Stones Biz warrants all Smiling Gaia® products to be free from defects in material and workmanship existing at the time of manufacture for a period of one (1) year from the date of initial purchase. If such a defect is discovered during the limited warranty period, we will, at our sole option, repair or replace your product at no cost to you. Living Stones Biz will make every effort to provide a replacement product of the same color as the original product, but at times may be unable to do so.
This limited warranty does NOT cover any damage due to misuse, normal wear and tear, or damages caused by use inconsistent with the instructions and warnings. This warranty does not cover any Smiling Gaia® products that have been involved in an accident or fire, or that have been altered, repaired or otherwise modified by the consumer. This warranty does not cover stains, discoloration or shrinkage of the product components, including any covers, and does not cover products that have not been cared for in accordance with the instructions. This warranty applies solely to the original purchaser and is non-transferrable. Living Stones Biz may request proof of purchase (receipt or invoice) to confirm ownership.
This limited warranty does NOT cover Smiling Gaia products purchased from unauthorized sellers. Smiling Gaia branded products must be purchased from an authorized retailer to be eligible for our limited warranty.
THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR ORAL, INCLUDING BUT NOT LIMITED TO ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE DURATION OF ANY IMPLIED WARRANTIES FOUND TO EXIST DESPITE THE FOREGOING LIMITATION, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS EXPRESSLY LIMITED TO THE LIMITED WARRANTY PERIOD.
Some states do not allow limitations on how long an implied warranty last; therefore, the above limitations and exclusions may not apply to you.
THE CUSTOMER'S EXCLUSIVE REMEDY FOR BREACH OF THIS LIMITED WARRANTY OR OF ANY IMPLIED WARRANTY OR OF ANY OTHER OBLIGATION ARISING BY OPERATION OF LAW OR OTHERWISE SHALL BE LIMITED AS SPECIFIED HEREIN TO REPAIR OR REPLACEMENT, AT OUR SOLE OPTION. IN ANY EVENT, RESPONSIBILITY FOR SPECIAL, INCIDENTAL AND CONSEQUENTIAL DAMAGES IS EXPRESSLY EXCLUDED.
Some states do not allow an exclusion or limitation of special, incidental or consequential damages, therefore, that limitation or exclusion may not apply to you.
This limited warranty gives you specific legal rights, and you may have other rights that vary from state to state.
If you believe your Smiling Gaia® product is defective or requires repair, please contact us at the information below to obtain a return authorization. Please have your receipt or proof of purchase handy when you contact us. Living Stones Biz will then issue you a return authorization with specific instructions on returning the product or will ship replacement parts directly to you.
5908 NE 112th Ave
Portland, OR 97250-9606